The gap analysis is designed to detect the parts of your organisation’s management systems that need special attention. In collaboration with your team, Q-Audit Australia will undertake an on-site assessment, which may also involve interviews with staff and relevant stakeholders. We’ll view sample documentation and perform inspections.
This prepares your organisation for a subsequent – and much more intensive – certification audit and gives you the opportunity to address any gaps in your quality management system.
Some of the documents we will review during the gap analysis include your services policies and processes, as well as personnel files and records.