Investigating Operational Excellence
The National Standards for Disability Services (NSDS) enables nationally consistent, quality standards to be used for the diverse disability services sector.
With the roll-out of the National Disability Insurance Scheme (NDIS), Australia has moved towards person-centred approaches, promoting choice and celebrating the individuality of people with a disability.
The Standards cover six key areas, which are Rights, Participation and Inclusion, Individual Outcomes, Feedback and Complaints, Service Access and Service Management. The guidelines are a fundamental part of the Government’s commitment to providing an equal playing field for everyone.